In the app (takes a minute)
- Open Pixel Go Chess and go to Profile (tap your name on the home screen).
- In the Account card, tap Delete account.
- Confirm twice. On the second screen type DELETE (or the word shown in your language) and tap Delete account.
You need an internet connection. The account and everything stored on our server are deleted immediately, every connected phone is signed out, and this phone starts over as a new player.
What is deleted
- Your account ID, the Apple or Google identifier linked to it and your email address if you shared it.
- Your games, coins, rating, quests, check-ins, lessons, puzzles, unlocked avatars and trophies, profile name and settings synced to the server.
- The list of phones connected to the account and the technical log of rejected sync entries.
What is kept: nothing on our side. Receipts for purchases stay with Apple, Google and RevenueCat under their own policies, and a “Remove Ads” purchase can still be restored from the store on a new install. If you signed in with Apple, we also ask Apple to revoke the sign-in for this app.
Disconnect is different: Profile → Account → Disconnect only wipes this phone and keeps the account, so you can connect again later.
If you no longer have the app
Email congthongtin.khxh@gmail.com with the subject “Delete my Pixel Go Chess account”. Tell us which sign-in you used (Apple or Google) and the email address of that account so we can find it; if you used Apple's Hide My Email, include the relay address shown in your Apple ID settings. We delete the account within 7 days and reply when it is done. We never ask for a password.